Refunds Exchanges

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Refund/ Exchange Policy

Top Box Entertainment‘s Refund and Exchange Policy is as follows:

  • All sales completed through are final.*
  • Tickets will only be refundable or exchangeable if the entire show is cancelled.
  • Refunds are done for the face value of the ticket.
  • Service fees, processing fees, and any other fees, such as delivery fees, are not refundable.
  • Refunds are only available for the first 5 business days from the date the event was to be held.
  • If the show is postponed your original ticket will be honored at the rescheduled date, and no refund will be issued.
  • Once tickets are issued, they should be treated like cash and will not be replaced or refunded if lost or stolen.

NOTE: The standard policy for most venues and many artists, teams, etc. is NO REFUNDS or EXCHANGES.